Patron Responsibility Policy

Application: Patrons


Who May Use the Library

The library will serve all residents and visitors of the community and the public library system area.  Service will not be denied or abridged because of religious, racial, social, economic, or political status; or because of mental, emotional, or physical condition; age; or sexual orientation.   The library makes every effort to be fully A.D.A. compliant.

Patron Responsibilities and Conduct

  1. Please turn your cell phone to “vibrate only” mode or turn power off while inside the library.  Patrons are asked to step outside the library building to talk on their cell phone.
  2. The library restroom is not to be used for personal grooming/washing. Patrons are expected to leave the washrooms in good condition after use or inform a staff member if there is an issue.
  3. If a patron creates a public nuisance, that patron may be restricted from the Library and from use of the library facilities at the discretion of the library director. Those who are unwilling to leave or do not leave within a reasonable amount of time, after being instructed to do so by the staff, will be subject to the law.
  4. The library’s deck is available for patron use during warm weather. Patrons may access the library’s WiFi connection on the grounds 24/7.  NYS law prohibits smoking, drug use, vaping, and use of e-cigarettes or JUUL within 100 ft. of public library doorways.

Denial of Use

The use of the library may be denied for due cause. Such cause may be:

  • failure to return library materials or to pay penalties
  • destruction of library property
  • disturbance of other patrons due to objectionable language, odor, or behavior
  • illegal, disruptive, or objectionable conduct on library premises including alcohol or drug use, sexually inappropriate behavior, or violent behavior
  • violation of any of the above-outlined policies
  • Intentional misuse of the library computers: viewing child pornography will result in immediate contact by library staff to law enforcement officials.

Young children:

  1. The Cape Vincent Community Library encourages visits by young children and it is our desire to make this important visit both memorable and enjoyable for the child. Library staff is not expected to assume responsibility for the care of unsupervised children in the library.  Therefore, it is library policy that all children under age four (4) must be accompanied by a parent or designated responsible person while in the library.
  2. The library staff is not responsible for supervising children left alone when the library is closed but will make attempts to reach a parent or caregiver for immediate pick-up.  If a parent cannot be reached within 15 minutes of the closing of the library, the police department will be called to pick up the child.  Under no circumstances will a library staff member drive a child home. 
  3. Children of all ages are encouraged to use the library for homework, recreational reading, and program attendance. The library staff realizes that the library will be noisier at busy times and that children by nature can cause more commotion. However, children who are being continually disruptive will be given a warning that he/she must settle down or will be asked to leave the library. If after a second warning the child continues to be disruptive, he/she will be asked to leave the library. If the child needs to contact a parent, they may do so and then wait with a staff person until the parent arrives.
  4. Children are expected to adhere to the same standards of conduct expected of adults. All library users are required to respect library property and act in a manner appropriate to the use and function of the library. Caregivers are responsible for the mishandling or damage of materials by children in their supervision.

Patron Regulations:

The following are prohibited by either policy of the Board of Trustees and/or fire/health regulations:

  • Use of tobacco, e-cigarettes, vaping, Juul, drugs, or alcohol products in any part of the building
  • Eating or drinking in public service areas except for official library functions
  • Loud or abusive language
  • Action which is disruptive to others
  • Selling or solicitation of any kind unless approved by the Library Director
  • Distribution of leaflets or similar literature
  • Posters except for events hosted by non-profit organizations.
  • Inappropriate dress.


Library staff reserves the right to ask the patron to leave the premises if he/she is observed in violation of these regulations. Law enforcement officials may be called if necessary.  Incidents should be reported using the Incident Report Form (Appendix A)

Adopted: May 10, 2012
Revised:  April 3, 2014
Revised:  June 20, 2019
Revised:April 21, 2022